Bethan spoke on Tuesday, February 2 on the Welsh Government’s new tourism initiative, a Sense of Place. Here’s what she said:
There was once a time when you’d get two reactions if you said you were from Wales:
“I went to Wales once and it rained all the time I was there;”
“I went into a shop in Wales once and the people in there all starting talking Welsh as soon as they saw me.”
You might have thought that times have moved on, and so they have. But – what shall we call them? – tourism prejudices are still in evidence. A survey carried out for Visit Wales last November found that people in England and Ireland have wildly differing opinions of this country. The English regard us as unwelcoming, while the Irish say the opposite.
But perhaps the most disturbing aspect of the report was how people from outside Wales often view it as an “empty” country, with one respondent commenting: “I’m really struggling to think of things that are there”.
That is why I see the Sense of Place tool kits as a truly innovative way of taking tourism in Wales to the next level. It passes power to tourist operators and allows them to help shape outside perceptions of the area that they live in, day-in and day-out, and understand intimately.
I see Sense of Place as further evidence of the One Wales Government’s commitment to devolving decision making – this time by putting tourism in the hands of the very people whose livelihoods depend upon it.
Now that we have this tool kit to hand, I believe we can encourage its use it in a way that will change further outside perceptions of Wales – for the better – and develop distinctive identities for the many different parts of Wales.
Is there a country on earth that packs so much variety into such a small area? My region – South Wales West – is a world away from my colleagues’ constituencies in the North, which are as different from one another as mine is from those of my colleagues across South Wales.
Sometimes two places can be just miles apart – in the next valley, even – and they have separate attractions and even different cultures that makes them worthy of visiting.
There are the obvious differences – Gwynedd, with its dramatic mountainscape; Pembrokeshire, with its world-renowned beaches; Mid Wales, with its rolling farm country and perfect solitude; Cardiff, Europe’s youngest capital; Swansea Bay, the ‘Naples of the North’.
But Sense of Place allows us go one step further, to show the different reasons for visiting hitherto less-recognised areas for new reasons. My home town of Merthyr Tydfil is just 20 miles from my office in Neath, yet both have developed so that the industrial heritage found in both towns are as different from one another as they would be from somewhere like Blackburn.
By allowing the operators to guide us, we can draw upon their best examples when we come to advertise Wales. It would be their interpretation of our country that we would present to the rest of the world.
By widening the way the country is seen by the people who live here, we might hope to widen its appeal, too.
Taking such an approach does not differ hugely from the Ireland tourism marketing model, which accentuates the personal experience to draw our interest. In this way, we don’t have to talk about huge attractions, but rather the quality of experience that visitors can expect.
As I said, there is no country with such variety, as we are asking a lot to pack it all in to a 30-second advert. I think that by focusing in on an individual interpretation, we would bring Wales alive to visitors as never before.
I mentioned at the start that there used to be – or perhaps still is – a certain suspicion about the Welsh language, a belief that it was used covertly, to hide our real intentions. If those prejudices remain, then perhaps it is time we stopped taking notice of them, and began appealing beyond those people to those who are specifically interested in the language and what it means.
I think the language element of a Sense of Place will help achieve this. I think that its use should be particularly encouraged where it refers to the landscape and the culture of Wales – the reasons that people visit the country.
If we can send them away with a little bit of Welsh, perhaps we can help bring the language further out into the open, rather allowing our visitors to discover it at the back of a shop.