Bethan visits Shelter Cymru
26 November 2009
Bethan with Andrew Jones at Shelter Cymru's Swansea office
BETHAN Jenkins AM has visited Shelter Cymru in Swansea and used her time there to shadow one of its caseworkers.
She met with Andrew Jones, the Regional Housing Services Manager, to discuss various aspects of services, such as what it provides, casework trends and specific cases of interest.
After that, Bethan met and shadowed Isabel Griffin, a Housing Law Caseworker, in Shelter Cymru’s Swansea surgery, which takes place in the city’s Citizens Advice Bureau.
Mr Jones said: ”Bethan got to see first hand what a Housing Law Caseworker at Shelter Cymru does and met some of the many people we help. We also had the chance to discuss casework trends and how they inform the charity’s policy and campaigning work. I’m sure it’s given her a real insight into the scale of the problem in Wales.”
Ms Griffin added: “It’s been really great to have Bethan here with us today – it’s so hard to understand the range of problems people have and the breadth of work we undertake at Shelter Cymru without experiencing it yourself. We really appreciate her taking the time out to do it.”
Bethan said: “Shelter Cymru deals with some incredibly complex and sensitive matters in ways that are both sensitive and professional. Its staff carry out invaluable work, and I’m grateful for them for taking the time out of their busy day to accommodate me.”
